GITEX GLOBAL | Azure AI and the Future of SaaS

Description:

Join us at GITEX as we explore the exciting world of Azure AI and how it’s transforming businesses. Representing Bespin Global, we’re thrilled to share the latest innovations in AI and how they’re shaping the future.

At our session, you’ll discover how AI is driving real-world impact. We’ll discuss use cases that include Emaar’s AI Document Intelligence for receipt scanning, Vodafone’s Microsoft Bot Framework for responsive customer service, Salesforce’s AI-powered lead predictions, Zendesk’s personalized support, HubSpot’s AI-driven recommendations, CrowdStrike’s real-time security, and Grammarly’s language enhancements.

But that’s not all! We’ll also delve into how you can build bots quickly using a low-code graphical interface, and continuously improve them with automated telemetry tracking. Plus, we’ll show you how to create multimodal and multichannel experiences, connecting with customers and employees across various languages and channels, including websites, mobile apps, Facebook, and Microsoft Teams.

Last, Explore the world of responsive and personalized customer service with Azure AI Bot Service, as demonstrated by Vodafone. Learn how they’ve harnessed Microsoft’s Bot Framework to deliver instant, expert support directly into customers’ pockets. With minimal code changes, you can create multimodal and multichannel experiences, connecting with customers and employees in their preferred languages and channels.

Agenda

• Introduction
• The Role of AI in SaaS
• Real-World Examples
• Microsoft AI Portfolio
• Applied AI Services
• Takeaways

Event Details:

• Date: 18 October, 2023 [12:20 PM – 12:40 PM]
• Location: Gitex, Tech Talk 7, Hall 7, Microsoft Booth

Event References:

• Microsoft Customer Story-Emaar partners with Microsoft to deliver a five-star loyalty experience using Azure Cognitive Services
• Microsoft Customer Story-Vodafone transforms its customer care strategy with digital assistant built on Azure Cognitive Services
• Microsoft Customer Story-NHS makes data more discoverable using Azure Cognitive Search to save clinician’s time
• Microsoft Customer Story-Beiersdorf builds on decades of skin care research and accelerates innovation with Azure AI
• Microsoft Customer Story-KPMG helps banking customers identify financial risks by unifying data with Azure AI
• Azure AI Video Indexer – Video Analyzer for Media | Microsoft Azure
• Azure AI Personalizer | Microsoft Azure
• Azure AI Services – Using AI for Intelligent Apps | Microsoft Azure