Join us at GITEX as we explore the exciting world of Azure AI and how it’s transforming businesses. Representing Bespin Global, we’re thrilled to share the latest innovations in AI and how they’re shaping the future.

At our session, you’ll discover how AI is driving real-world impact. We’ll discuss use cases that include Emaar’s AI Document Intelligence for receipt scanning, Vodafone’s Microsoft Bot Framework for responsive customer service, Salesforce’s AI-powered lead predictions, Zendesk’s personalized support, HubSpot’s AI-driven recommendations, CrowdStrike’s real-time security, and Grammarly’s language enhancements.

But that’s not all! We’ll also delve into how you can build bots quickly using a low-code graphical interface, and continuously improve them with automated telemetry tracking. Plus, we’ll show you how to create multimodal and multichannel experiences, connecting with customers and employees across various languages and channels, including websites, mobile apps, Facebook, and Microsoft Teams.

Last, Explore the world of responsive and personalized customer service with Azure AI Bot Service, as demonstrated by Vodafone. Learn how they’ve harnessed Microsoft’s Bot Framework to deliver instant, expert support directly into customers’ pockets. With minimal code changes, you can create multimodal and multichannel experiences, connecting with customers and employees in their preferred languages and channels.


  • Introduction
  • The Role of AI in SaaS
  • Real-World Examples
  • Microsoft AI Portfolio
  • Applied AI Services
  • Takeaways

Event Details:

  • Date: 18 October, 2023 [12:20 PM – 12:40 PM]
  • Location: Gitex, Tech Talk 7, Hall 7, Microsoft Booth

Event References:



Microsoft MVP & MCT | Azure Service Delivery Lead with over 12 years of experience in Microsoft solutions and Professional services, Leading the Azure team to help our customers to build successful Azure practices, Blogger, Speaker, and Community leader. Focus on Azure, Cloud Security, Modern Workspace, AVD, Infrastructure as Code, Endpoint Management, Office 365, EMS.