I will present ๐๏ธ an interesting topic: “How to build your enterprise conventional chatbot” using Azure Bot Services. Discover how you can leverage Microsoft Teams and Azure AD to seamlessly integrate this application with your enterprise, eliminating the need to switch between multiple applications.
Join me at the #TeamsAppCampGlobalSummit happening in #Dubai at Microsoft on June ๐ญ๐ฎ๐๐ต! If you’re an #ISV partner product-based company, or #SaaS owner looking to maximize your application reach, this event is not to be missed.
Discover how Microsoft Teams can transform your employee experience and leverage the power of AI chatbots. ๐ฅ๐ฒ๐ด๐ถ๐๐๐ฒ๐ฟ ๐ป๐ผ๐ ๐ฎ๐: https://lnkd.in/gWp7yWvF and secure your spot!
Event Agenda
- Business needs
- Employee lifecycle example
- Explore Teams features
- Business value
- Scenario 1 HR bot
This bot will provide answers to frequently asked HR questions by utilizing the company’s internal knowledge base. In addition, the bot can notify human HR experts when employees require assistance with uncommon scenarios. Once deployed, employees will be able to conveniently access HR information within Microsoft Teams, eliminating the need to search through the company’s intranet.
- Scenario 2 Service Desk bot
This bot will answer common technical questions, like those related to Service Desk and User support, with relevant information from the company’s internal knowledge base. The bot can also contact human IT Support experts and notify them that an employee needs help for uncommon scenarios. Once this bot is published, employees can access IT Service-related information in Microsoft Teams without needing to search the company’s intranet.
- Scenario 3 โBuild an enterprise conversational botโ
Chatting with your Large Datasets using Azure Cognitive Search, Azure Open AI, and ChatGPT, It is an incredibly powerful tool when it comes to answering queries or generating human-like text.
- Demo
See you there! ๐๐ผโจ
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Event References:
- Deploy a Microsoft Teams app to Azure by using Teams Toolkit for Visual Studio Code – Training | Microsoft Learn
- Exercise – Create Azure resources to host a Teams tab app – Training | Microsoft Learn
- Create Teams conversation bot – Teams | Microsoft Learn
- Microsoft Teams developer documentation – Teams | Microsoft Learn
- Overview – User story for Microsoft Teams platform – Teams | Microsoft Learn
- Exploring Teams as a platform for building apps – Teams | Microsoft Learn
- Teams toolkit tutorial – Teams | Microsoft Learn
- Hello World with JavaScript – Teams | Microsoft Learn
- Create Teams conversation bot – Teams | Microsoft Learn
- Add a bot to your chat app – An Azure Communication Services quickstart | Microsoft Learn
- Human/virtual agent handoff in Bot Framework Composer | Microsoft Learn
- Add a bot to your chat app – An Azure Communication Services quickstart | Microsoft Learn
- botbuilder-community-dotnet/libraries/Bot.Builder.Community.Components.Handoff.LivePerson at develop ยท BotBuilderCommunity/botbuilder-community-dotnet ยท GitHub
- BotFramework-WebChat/samples at main ยท microsoft/BotFramework-WebChat ยท GitHub
- BotFramework-WebChat/samples/07.advanced-web-chat-apps/b.sso-for-enterprise at main ยท microsoft/BotFramework-WebChat ยท GitHub
- Web Chat: Full-featured bundle (microsoft.github.io)
- Microsoft-Teams-Samples/samples/bot-request-approval/nodejs at main ยท OfficeDev/Microsoft-Teams-Samples ยท GitHub
- Microsoft-Teams-Samples/samples/meeting-recruitment-app/nodejs at main ยท OfficeDev/Microsoft-Teams-Samples ยท GitHub
- Microsoft-Teams-Samples/samples at main ยท OfficeDev/Microsoft-Teams-Samples ยท GitHub
- BotBuilderCommunity/botbuilder-community-dotnet: Part of the Bot Builder Community Project. Repository for extensions for the Bot Builder .NET SDK, including middleware, dialogs, recognizers and more. (github.com)
- OfficeDev/Microsoft-Teams-Samples: Welcome to the Microsoft Teams samples repository. Here you will find task-focused samples in C#, JavaScript and TypeScript to help you get started with the Microsoft Teams App! (github.com)
